Shipping policy
Thank you for shopping with The Pilates Cult! We are committed to providing you with high-quality products and a smooth shipping experience. Please review our shipping policy below.
Order Processing
- Processing Time: Orders are typically processed and shipped within 2-3 business days after payment is confirmed.
- Order Confirmation: You will receive an email confirmation once your order has been placed.
Domestic Shipping (Sweden)
- Shipping Method: We use reliable local carriers to ensure your package arrives safely
- Estimated Delivery Time: 2-4 business days within Sweden.
International Shipping
- Shipping Method: We ship internationally via trusted courier services.
- Estimated Delivery Time: 5-10 business days, depending on the destination.
- Customs & Duties: Customers are responsible for any customs fees, taxes, or duties levied by their country upon import.
Shipping Issues & Returns
- Damaged or Lost Packages: If your package arrives damaged or if it is lost in transit, please contact our customer support at info@thepilatescult.com within 48 hours of delivery so we can assist you.
- Returns: Please refer to our Return Policy for details on how to return or exchange items if you are not completely satisfied with your purchase.
Contact Us
If you have any questions or need further assistance regarding your shipment, please reach out to us at:
- Email: info@thepilatescult.com
Thank you for choosing The Pilates Cult. We hope you enjoy your products and have a great experience with our service!